{"id":1446,"date":"2019-10-18T23:26:44","date_gmt":"2019-10-19T04:26:44","guid":{"rendered":"https:\/\/2019.puebla.wordcamp.org\/?post_type=wcb_session&#038;p=1446"},"modified":"2019-10-23T21:31:19","modified_gmt":"2019-10-24T02:31:19","slug":"servicio-al-cliente-2","status":"publish","type":"wcb_session","link":"https:\/\/puebla.wordcamp.org\/2019\/session\/servicio-al-cliente-2\/","title":{"rendered":"Servicio al cliente 2.0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u00bfSab\u00edas qu\u00e9 las bases del Servicio al Cliente no han cambiado con el paso del tiempo?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La tecnolog\u00eda ha cambiado los medios para la Atenci\u00f3n del Cliente pero no los fundamentos para hacerlo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En esta charla descubrir\u00e1s los errores m\u00e1s comunes en el Servicio al Cliente y aprender\u00e1s c\u00f3mo lograr la Fidelizaci\u00f3n de tu clientela.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfSab\u00edas qu\u00e9 las bases del Servicio al Cliente no han cambiado con el paso del tiempo? La tecnolog\u00eda ha cambiado los medios para la Atenci\u00f3n del Cliente pero no los fundamentos para hacerlo. En esta charla descubrir\u00e1s los errores m\u00e1s comunes en el Servicio al Cliente y aprender\u00e1s c\u00f3mo lograr la Fidelizaci\u00f3n de tu clientela.<\/p>\n","protected":false},"author":16055033,"featured_media":0,"template":"","meta":{"_crdt_document":"","_wcpt_session_time":1573324200,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[1528],"footnotes":""},"session_track":[37],"session_category":[46],"class_list":["post-1446","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-casual","wcb_session_category-atencion-al-cliente"],"jetpack_sharing_enabled":true,"session_date_time":{"date":"noviembre 9, 2019","time":"12:30 pm"},"session_speakers":[{"id":"1528","slug":"carla-ortega-davalillo","name":"Carla Ortega Davalillo","link":"https:\/\/puebla.wordcamp.org\/2019\/speaker\/carla-ortega-davalillo\/"}],"session_cats_rendered":"Atenci\u00f3n al cliente","_links":{"self":[{"href":"https:\/\/puebla.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions\/1446","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puebla.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/puebla.wordcamp.org\/2019\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/puebla.wordcamp.org\/2019\/wp-json\/wp\/v2\/users\/16055033"}],"version-history":[{"count":2,"href":"https:\/\/puebla.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions\/1446\/revisions"}],"predecessor-version":[{"id":1531,"href":"https:\/\/puebla.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions\/1446\/revisions\/1531"}],"speakers":[{"embeddable":true,"href":"https:\/\/puebla.wordcamp.org\/2019\/wp-json\/wp\/v2\/speakers\/1528"}],"wp:attachment":[{"href":"https:\/\/puebla.wordcamp.org\/2019\/wp-json\/wp\/v2\/media?parent=1446"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/puebla.wordcamp.org\/2019\/wp-json\/wp\/v2\/session_track?post=1446"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/puebla.wordcamp.org\/2019\/wp-json\/wp\/v2\/session_category?post=1446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}